Success Call Expectations
Reflect on these questions for the call:
- Overall how has it been to use the tool? Easy/hard, confusing/makes sense, etc.
- How often do you use the tool?
- Have you been doing the daily / weekly / monthly analysis that we recommend?
- Who uses the tool and how?
- Has it changed the way you operate your business?
- Have you learned anything surprising or unexpected about your business or your customer buying behavior?
- Have you seen any exciting early results?
- Is there a particular customer segment or customer journey that you will be paying special attention to?
It will come in handy to think about how you've used the tool, how you would like to use the tool, and how we can help you moving forward.